Your Home Away
from Home

Unless you have a specific company agreement, security deposites are between 1-3 months depending on different factors.

When you vacate your serviced apartment, we do a move out inspection. If the apartment is returned with no damages or defaults and all due rent is paid timely, the security deposite will of course be returned in full. The normal process time is up to 4 weeks from move out, from inspection, to reporting, to approval policies to transfer of funds.

Long Term Bookings: After 2 months, the agreement can be terminated with a 30 day notice. This way you will always have a high degree of flexibility should your living needs change.

Short Term bookings (1 day - 3 months) and have a fixed period, where you only rent the specific period you need. Therefore there is no option for terminating early

Our cancellation policies vary based on the type of accommodation, length of stay and rate selected. Guests are encouraged to review the specific terms at the time of booking.

On short term accommodation, cancellations made seven (7) calendar days or more prior to the check-in date will receive a 100% refund.

On long term accommodation, cancellations made fourteen (14) calendar days or more prior to the check-in date will receive a 100% refund.

On short term accommodation, cancellations made one (1) to six (6) days before the arrival day, is subject to a 50% refund.

On short term accommodation, cancellations made on the day of arrival or after arrival are non-refundable.

Movinn may, at its discretion, offer refunds or credits in exceptional circumstances. Requests for cancellations must be submitted in writing.

You pay rent and utilities. Prices vary from apartment to apartment. Apartments including pricing are visible at the price indicator for each apartment. Other than that there are no hidden fees.

Of course it is. There is ongoing cleaning and maintenance included as well.

Nope. That is included in the rent. You are only liable to damages and defaults to the apartment and interior.

Of course you can. Some of our apartments are without registration. The information is available under each apartment. ('Residency Requirement' Yes/no).

If the apartment has a “yes” to residency requirement on the apartments details (see the website) it means two things: 1) you are obligated to register at the address through the municipality's website, but 2) you actually can register at the address for CPR purposes, which is a great thing for most of our clients. If the apartment has a “no” to residency requirement, this means you cannot register at the address and thus cannot use the particular apartment for CPR registration (public adress registration) either.

Your apartment will not have the basic TV-channels, but are instead equipped with a Chromecast. The Chromecast gives you the opportunity to stream all the content you want. And as all TV's connect to the Wifi in the apartment, you can also download the applications directly to TV instead of casting them. Welcome to the 21st century!

If you are planning on extending your apartment, this can be met if the apartment is not already booked by someone else. And this actually happens a lot. So, follow our recommendation, and book the apartment for the longest period you think you are going to be needing it for – and please remember that you have 30 days of termination notice after the first two months stay. In other words, you still have full flexibility.

We will. At all times, as you are never left to yourself when staying with Movinn. And to make it even easier, see the below on how to reach the right departments depending on your respective need of assistance

Need help with issues in the apartment or have questions about your cleaning? Get in touch directly with our Service Team Call +4588338838 and press '2' Write to service@movinn.dk

Are you interested in one of our apartments or need to extend your current stay? Get in touch directly with our Rental Team Call +4588338838 and press '1' Write to contact@movinn.dk Write to service@movinn.dk

Do you need any assistance with the financial parts of renting our apartments? Get in touch directly with our Finance Department invoice@movinn.dk